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Modern Industrial Services : A Cookbook for Design, Delivery, and Management (Springer Texts in Business and Economics)

By: Nicola Saccani (Author) , Paolo Gaiardelli (Author) , Shaun West (Author)

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Ksh 8,000.00

Format: Paperback or Softback

ISBN-10: 3030805131

ISBN-13: 9783030805135

Collection / Series: Springer Texts in Business and Economics

Collection Type: Publisher collection

Edition statement: 2022 ed.

Publisher: Springer Nature Switzerland AG

Imprint: Springer Nature Switzerland AG

Country of Manufacture: GB

Country of Publication: GB

Publication Date: Sep 5th, 2022

Publication Status: Active

Product extent: 202 Pages

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This open access book is an outcome of several years of research, practice, and teaching experience of the authors on the challenges that underpin the successful switch to services for manufacturing firms.
1. Understanding the Barriers That Slow Firms Shifting from Products to Services.- 2. Overcoming the Barriers to Service Excellence.- 3. Methods and Tools for Overcoming the Barriers to Servitization and Service Excellence.

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