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ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide

By: Claire Agutter (Author)

12 in stock

Ksh 6,500.00

Format: Paperback or Softback

ISBN-10: 1787782131

ISBN-13: 9781787782136

Edition statement: Second Edition

Publisher: IT Governance Publishing

Imprint: IT Governance Publishing

Country of Manufacture: GB

Country of Publication: GB

Publication Date: Apr 16th, 2020

Publication Status: Active

Product extent: 90 Pages

Weight: 112.00 grams

Dimensions (height x width x thickness): 12.70 x 19.80 x 0.90 cms

Product Classification / Subject(s): Information technology industries
Information technology: general issues

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  • Description

  • Reviews

ITIL® Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.

ITIL 4 is the latest evolution of the leading best-practice framework for ITSM (IT service management). It has been significantly updated from ITIL v3 and addresses new ITSM challenges, includes new technologies and incorporates new ways of working.

ITIL Foundation Essentials - ITIL 4 Edition* is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. You can use it in place of writing revision notes, giving you more time to focus on learning the information you need to pass the exam.

Whether you are taking an ITIL 4 Foundation training course or are a self-study candidate, new to the framework or looking to upgrade your ITIL 2011 certification, this guide is the essential companion. It:

  • Provides definitions of the key terms and concepts used in ITIL 4;
  • Presents detailed information in clear, user-friendly and easy-to-follow ways through tables, bullet points and diagrams; and
  • Explains the key figures and diagrams in the ITIL syllabus.

    • New for the ITIL 4 Edition:

  • Fully updated to reflect the changes introduced in ITIL 4.
  • New sections on the guiding principles of ITIL and the four dimensions of service management.

  • Updated overview of the ITIL Foundation exam.

Get ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide by at the best price and quality guranteed only at Werezi Africa largest book ecommerce store. The book was published by IT Governance Publishing and it has pages. Enjoy Shopping Best Offers & Deals on books Online from Werezi - Receive at your doorstep - Fast Delivery - Secure mode of Payment

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