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Incident Management for Operations

By: Chris Hawley (Author) , Rob Schnepp (Author) , Ron Vidal (Author)

2 in stock

Ksh 10,150.00

Format: Paperback or Softback

ISBN-10: 1491917628

ISBN-13: 9781491917626

Publisher: O'Reilly Media

Imprint: O'Reilly Media

Country of Manufacture: US

Country of Publication: GB

Publication Date: Jun 25th, 2017

Publication Status: Active

Product extent: 160 Pages

Weight: 260.00 grams

Dimensions (height x width x thickness): 15.30 x 22.80 x 1.50 cms

Product Classification / Subject(s): Software testing & verification

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This practical book shows you how to apply the same response methodology to your own IT operation. You’ll learn how IMS best practices for leading people and managing time apply directly to IT incidents where the stakes are high and outcomes are uncertain.

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