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BTEC Level 2 Technical Certificate in Business Customer Services Operations Learner Handbook with ActiveBook (BTEC L2 Technicals Business)

By: Bethan Bithell (Author) , Bethan Bithell (Author) , Bethan Bithell (Author) , Bethan Bithell (Author) , Bethan Bithell (Author) , Bethan Bithell (Author) , Bethan Bithell (Author) , Bethan Bithell (Author) , Bethan Bithell (Author) , Bethan Bithell (Author) , Bethan Bithell (Author) , Bethan Bithell (Author) , Bethan Bithell (Author) , Bethan Bithell (Author) , Bethan Bithell (Author) , Bethan Bithell (Author) , Bethan Bithell (Author) , Bethan Bithell (Author) , Bethan Bithell (Author) , Bethan Bithell (Author) , Bethan Bithell (Author) , Bethan Bithell (Author) , Bethan Bithell (Author) , Bethan Bithell (Author) , Bethan Bithell (Author) , Bethan Bithell (Author) , Bethan Bithell (Author) , Bethan Bithell (Author) , Bethan Bithell (Author) , Bethan Bithell (Author) , Bethan Bithell (Author) , Bethan Bithell (Author) , Bethan Bithell (Author) , Bethan Bithell (Author) , Bethan Bithell (Author) , Bethan Bithell (Author) , Bethan Bithell (Author) , Bethan Bithell (Author) , Bethan 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2 in stock

Ksh 4,600.00

Format: Multiple-Item Product

ISBN-10: 1292197404

ISBN-13: 9781292197401

Collection / Series: BTEC L2 Technicals Business

Collection Type: Publisher collection

Publisher: Pearson Education Limited

Imprint: Pearson Education Limited

Country of Manufacture: GB

Country of Publication: GB

Publication Date: Oct 27th, 2017

Publication Status: Active

Weight: 528.00 grams

Dimensions (height x width x thickness): 21.20 x 29.80 x 1.20 cms

Product Classification / Subject(s): Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
Customer services
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Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

Packed with practical activities and planning support to help you deliver these exciting new qualifications.

  • A complete unit-by-unit course companion for learners.
  • Helps prepare learners for specific job roles.
  • Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills.
  • Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.

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