Breaking bad news is a common cause of anxiety for healthcare professionals. This book introduces the SUPPORTS model of guidance to help healthcare professionals deliver bad news well.
Breaking bad news is a common cause of anxiety for healthcare professionals. This book is a handy pocket-sized guide that will help you fulfil this difficult task as well as possible.
This book will introduce you to a new model and mnemonic:
S Set the scene
U Understand your patient’s perspective
P Prepare your patient
P Pass on the information
O Observe silence
R Respect and respond to emotion
T Time for questions and clarification
S Summary and close
Written by an experienced lecturer in palliative care, with input provided by current healthcare students and with space for your own notes, this guidance is produced with you in mind – and you can carry it with you at all times.
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