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Auditing Organizational Communication : A Handbook of Research, Theory and Practice

By: Dennis Tourish (Edited by) , Owen Hargie (Edited by)

Manufacture on Demand

Ksh 32,950.00

Format: Hardback or Cased Book

ISBN-10: 0415414458

ISBN-13: 9780415414456

Edition Number: 2

Publisher: Taylor & Francis Ltd

Imprint: Routledge

Country of Manufacture: GB

Country of Publication: GB

Publication Date: Mar 24th, 2009

Publication Status: Active

Product extent: 520 Pages

Weight: 929.00 grams

Product Classification / Subject(s): Organizational theory & behaviour

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  • Reviews

Effective communication is vital for business success. This core text in the field of organizational communication equips readers with the vital analytic tools required to measure and monitor their communications.

Auditing Organizational Communication is a thoroughly revised and updated new edition of the successful Handbook of Communication Audits for Organizations, which has established itself as a core text in the field of organizational communication. Research studies consistently show the importance of effective communication for business success. They also underscore the necessity for organizations to put in place validated techniques to enable them to systematically measure and monitor their communications. This Handbook equips readers with the vital analytic tools required to conduct such assessments.

Owen Hargie, Dennis Tourish and distinguished contributors drawn from both industry and academia:

  • provide a comprehensive analysis of research, theory and practice pertaining to the communication audit approach
  • review the main options confronting organizations embarking on audit
  • discuss the merits and demerits of the approaches available
  • provide case studies of the communication audit process in action
  • illustrate how findings can be interpreted so that suitable recommendations can be framed
  • outline how reports emanating from such audits should be constructed.

This second edition arrives at a time of considerable growing interest in the area. A large volume of research has been published since the last edition of the book, and the text has been comprehensively updated by reviewing this wealth of data. In addition, new chapters on social network analysis and auditing the communication revolution have been added, together with new case study chapters illustrating audits in action.


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