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A Practical Guide to Call Center Technology : Select the Right Systems for Total Customer Satisfaction

By: Andrew Waite (Author)

Manufacture on Demand

Ksh 11,900.00

Format: Paperback or Softback

ISBN-10: 1578200946

ISBN-13: 9781578200948

Publisher: Taylor & Francis Ltd

Imprint: CMP Books

Country of Manufacture: GB

Country of Publication: GB

Publication Date: Jan 2nd, 2002

Publication Status: Active

Product extent: 504 Pages

Weight: 692.00 grams

Dimensions (height x width x thickness): 22.80 x 15.20 x 2.80 cms

Product Classification / Subject(s): Public relations
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Get the most out of ACDs (automatic call distributors) and other complex systems in order to boost customer satisfaction and increase sales Includes three ready to use RFPs (request for proposals) for buying an ACD, computer telephony system, or recording
Get the most out of ACDs (automatic call distributors) and other complex systems in order to boost customer satisfaction and increase sales Includes three ready to use RFPs (request for proposals) for buying an ACD, computer telephony system, or recording

Get A Practical Guide to Call Center Technology by at the best price and quality guranteed only at Werezi Africa largest book ecommerce store. The book was published by Taylor & Francis Ltd and it has pages. Enjoy Shopping Best Offers & Deals on books Online from Werezi - Receive at your doorstep - Fast Delivery - Secure mode of Payment

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